This might seem a strange topic - doesn’t everyone love the pre-paid business because it eliminates things like fraud and bad debt? This was the question on my mind as I listened to a presentation from Telstra on this very topic at a recent Billing and Revenue Assurance conference. (more…)
October 2007
Monthly Archive
Wed 31 Oct 2007
Fraud & Revenue Assurance for Pre-paid
Posted by David Werdiger under mobiles , MVNO , marketing , rate plansNo Comments
Fri 12 Oct 2007
Protecting the Stupid
Posted by David Werdiger under mobiles , regulator , lifestyle , churn , rate plans , billingNo Comments
OK, now I have seen it all. There are certainly moves about by regulators to put the onus on telecomms providers to protect their customers from overspending, or at least making them more aware of charges that are accruing. In principle, this is not unreasonable. (more…)
