Quack

Since one of the best places to read a blog is on your mobile device, I have enabled a WAP version of this blog for your convenience. Just put mobile.quack.net.au into your WAP browser and quack away.

I often think that good telco billing systems are the strong silent type. While they sit in the background quietly doing their job, they are a near ‘invisible’ part of the industry. Yes, telco billing systems are one of those things that you don’t notice… until something goes wrong!

However, when billing systems go bad customers get upset and the media spotlight can be difficult to avoid. Over the years (more…)