Quack

This might seem a strange topic - doesn’t everyone love the pre-paid business because it eliminates things like fraud and bad debt? This was the question on my mind as I listened to a presentation from Telstra on this very topic at a recent Billing and Revenue Assurance conference. (more…)

There are more and more mobile phone and VOIP offerings appearing that feature a set number of “minutes” per month, and sometimes different categories of minutes. This style of pricing has always been common in the USA. I wanted to discuss a couple of issues that this raises. (more…)

As the saying goes, “if all you have is a hammer, everything looks like a nail”. Because billing for new products can be so difficult, we tend to use whatever tools are available to get the job done.

At a recent industry conference, a speaker used the term “content apathy”; she was referring to the lack of exciting new content products that we can all use our fancy mobile handsets to access. Again, the barrier in many cases is the complexity of billing and integration of these products.

This is how I feel when it comes to (more…)